How to get a Quote and Order


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For general Pricing and Information fill out the contact form or give us a call and we will mail you information.

For a quick and easy quote, please provide us with the following information:

1. Sketch out the perimeter of the deck showing the dimensions of the framing.
See a railing drawing sample here. Click Here to download a Grid Sheet to draw your deck on.

2. List the areas where the railings will run.

3. Be sure to include: Color, Railing Style, & Railing Height.

4. For Stair Railings please provide: Rise & Run of Steps and Total Number of Steps.

5. Provide your Contact Information including an accurate Shipping Address.

That’s it!

You can Fax it to us at (888) 739-6173 or Email to This email address is being protected from spambots. You need JavaScript enabled to view it.


We generally return a quote back to you within 48 hours. Please give us a call after you fax or email to ensure everything went through. If you have any further question please feel free to give us a call at 1-888-739-6172.
 

To place your order:

Please sign and fax or email the Quote form. If you are paying by Credit Card, please sign and fill out the credit card authorization form and fax or email it to us with the Signed Quote. We accept all major credit cards, checks (must clear before shipment) and wire transfers.

After your order is placed:

We will generate approval drawings for the customer to sign off on. Most railing orders require 2 weeks minimum to ship after the approval drawings are signed off on and received by Nexan. Orders typically ship by a common carrier freight which will be up to a 53 foot trailer. The freight company will call you 24 hours in advance to schedule delivery. It is the customers responsibility to remove the railing from the truck. The railing boxes are banded and shrink wrapped to the pallet. It is usually best to cut the shrink wrap and plastic bands and unload the boxes individually off the truck. They can typically be handled by 2 people.

All shipments are insured. Please review all packages for damage. If any damage is present, note on the Bill of Laden from the driver what is damaged noting the description, quantity, length and color. Fax or email a copy of the Bill of Laden to us and we will ship replacements promptly. Any damages not noted on the Bill of Laden are generally not covered by the insurance.